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Your current cart and unfinished orders will be removed when you switch to another shop.
Frequently Asked Questions
How to create an account?
To create an account, simply click on "Sign up" or "Register," fill in your personal details, choose a strong password, agree to the terms and conditions, click "Create Account," verify your email, and log in; contact support if you need assistance.
How do I place an order
Placing an order with us is quick and easy! Simply browse through our collection of stunning floral arrangements on our website. Once you've found the perfect bouquet, click on it to view more details and select any customizations or add-ons. Then, proceed to the checkout page, provide the necessary delivery and billing information, and complete your order.
What are your delivery options?
We offer reliable and timely delivery options to ensure your flowers arrive fresh and beautiful. We currently provide local delivery within [your service area]. For orders placed within our delivery zone, you can select your preferred delivery date during the checkout process. Please note that delivery fees may vary based on the distance and complexity of the delivery. If you have any specific delivery requirements or inquiries about our delivery options, feel free to contact us directly.
Can I request a custom arrangement?
Absolutely! We love bringing your floral visions to life. If you have a specific theme, color palette, or design in mind, our skilled florists will be delighted to create a custom arrangement just for you. Simply reach out to us via phone or email, and let us know your preferences and any special requests. We'll work closely with you to craft a bespoke arrangement that perfectly matches your vision and occasion.
How do I care for my flowers once they arrive?
We want your flowers to continue looking stunning for as long as possible. Generally, we recommend trimming the stems at an angle, placing the flowers in clean water with floral food, and keeping them away from direct sunlight or drafts.
What is your refund or return policy?
We take great pride in the quality of our floral creations and want you to be completely satisfied with your purchase. In the unlikely event that you're not happy with your order, please contact us within [timeframe] of receiving the flowers, and we will address your concerns promptly. Due to the perishable nature of our products, we may offer 10-20% depending on the circumstances. Your satisfaction is our top priority, and we'll do everything we can to ensure you're delighted with your Gifte experience.
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